Shipping Policy

Crafted with Passion, Handled with Care.

Shipping can take up to 1-4 weeks. Each piece receives individual attention from our skilled artisans, ensuring meticulous craftsmanship and quality. As a result, please expect longer lead times for these unique creations. Pieces are temporarily made to order which allows us to reduce waste and manage costs for production.

Please note the following:

  • We offer free shipping to all Canadian orders. All international orders are subjected to a $10 shipping fee.

  • We typically process orders within 3 business days. You will receive an email confirmation from us when your order ships that will include your tracking information.

  • Please ensure that your shipping address is correct as we are not responsible for misdelivered items and will not offer refunds or replacements.

  • We are not responsible for packages once they are shipped from our studios. We do not cover any duties, customs fees or taxes for international orders so please ensure you are adhering to your own country’s policies and fees before purchasing from a Canadian store.

  • Every piece made in our studios is handmade and all sales are final. To learn more about our Returns Policy, click here.

We currently only ship to select countries internationally. If you are country is not included in our International Shipping, please feel free to reach out to us at iyuhstudios@gmail.com or through the Contact Us Form located on our website, so we can do our best to help.